Privacy Policy

1. Information we collect

We aim to collect only the information necessary to operate the directory, improve the experience, and respond to inquiries. Information we may collect includes:

• Usage data such as pages visited, approximate location (country/region), browser type, and device information. This is typically collected in aggregate via analytics tools.
• Contact information such as your name and email address if you submit a form (for example, to contact us or to request a listing update).
• Builder or business information such as company name, website, and marketing contacts if you claim or request changes to a listing.

2. How we use information

We use the information we collect to:

• Operate and maintain the BuilderAtlas website.
• Improve how builders and communities are displayed and organized.
• Respond to questions, listing update requests, and support messages.
• Process payments for optional services such as Featured Builder Listings (handled by third-party payment processors like Stripe).
• Monitor usage trends to understand which pages and states are most useful to visitors.

3. Cookies and analytics

We may use cookies or similar technologies to understand how visitors use the site and to keep basic preferences (such as previously selected states or filters).

Analytics tools (for example, privacy-focused site analytics) help us see aggregated metrics like page views and traffic sources. These tools typically do not provide us with information that directly identifies you as an individual.

4. Third-party services

BuilderAtlas relies on third-party providers to deliver certain features, such as:

• Payment processing (e.g., Stripe) for paid upgrades like Featured Listings.
• Email delivery providers for contact form submissions and transactional messages.
• Analytics or affiliate tracking services that help us understand traffic and, where applicable, credit referrals.

These providers process information on our behalf in accordance with their own privacy policies. We do not sell personal information to third parties.

5. Data retention

We retain information for as long as it is reasonably necessary to operate the directory, comply with legal obligations, and resolve any disputes. Contact form submissions and listing requests may be kept as internal records of communications and changes.

6. Your choices

You have several options for controlling your information:

• You can choose not to submit forms or purchase optional services.
• You can request that we update or remove certain contact details if you are associated with a builder profile.
• You can use browser settings to limit or clear cookies that are stored on your device.

7. Security

We use reasonable technical and organizational measures to help protect information sent to and stored on BuilderAtlas. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

BuilderAtlas is intended for adults researching homebuilders and related services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time as the directory evolves or as legal requirements change. When we make material updates, we will adjust the "Last updated" date at the top of this page.

10. Contact us

If you have questions about this Privacy Policy or how BuilderAtlas handles information, you can reach us through the Contact page.